The ACru Wealth Journey
We help pave the way to Wealthier, Healthier & Happier lives
What It’s Like to Work with ACru Wealth: A Step-by-Step Look at Our Planning Experience
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1. Reach Out
Congratulations - you have made the first step, you are here - so great that you have found us. Like a bee to pollen - maybe it was just meant to be! Well hold on, let’s make sure we are the right fit for you first!
The first thing we need to establish is DO YOU ACTUALLY NEED ADVICE?
Nobody likes to waste precious time - that is why we start our process with a complimentary phone call to determine if advice is for you.
Let's chat to see if we can help you!
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2. Discovery
This friendly introductory session can take place in our office or online - the choice is yours!
If after your initial phone call with one of our friendly advisers you decide advice might be for you - we will send you a link to do our 5 minute Financial Health Check and set an appointment for a complimentary Discovery Meeting.
This process will help you think about your unique goals and the areas you might be looking to get some help with.
We will go over your Financial Health Check Report, and get some great clarity of your goals and aspirations so that we can map out a tailored plan specifically for your needs.
We will outline our approach and what you should expect going forward.
It’s a chance for you to get to know us, while we get to know you, and hopefully feel all of those good feels!
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3. The Smile Workshop
We create a goals report just for you, and a Letter of Engagement, with a clear scope of the proposed work ahead, so that you proceed with eyes open about what’s next and why. We only launch when you are ready and willing.
We make sure you are completely clear on the exact services you need and outline all the relevant fees. No sneaky hidden costs. After a good hand-shake (or COVID friendly elbow bump) you get to relax, and we set off to build your strategy.
From our experience, this is where our clients tend to smile a lot. They have just decided to take action (with our help) to build the life and options they want for themselves.
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4. Design
Now this is where the magic happens.
Like a well oiled machine, our dedicated team gets to work researching, comparing, modelling, revising, and building a personalised plan specific to your needs and goals.
This is where you can sit back for a bit ready for some life changing, actionable steps to be put into place. We involve you where there are trade-off decisions to be made in the advice formulation. We believe in conversations, not prescriptions. We don’t build plans you don’t want to use.
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5. Advice Presentation
It’s at this advice presentation meeting where we will outline our research findings (in a clear and easy to understand way) and outline strategies on how to reach your goals and financial wealth.
We work to the mantra of no nasty surprises, so this sometimes just formalises what we have been discussing. We also love to get the ooooh’s and aaaah’s here!!
You will leave this meeting feeling clear and in control of your financial journey. But it doesn’t end there, we will outline how we can assist you on your path ahead, and keep you on track.
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6. Advice Implementation
Your expert support team then gets to work implementing your strategy. We will do everything we can do for you, and we point at the bits that you will need to do yourself (and make sure you do them).
We’re friends now right? You are a part of the ACru Wealth Community. Whether you are having children, looking to retire, facing financial uncertainty or saving for a holiday, we are here to help you through the bumps of life - we are always just a phone call away!
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